RELIABLE BACKGROUND SCREENING INDUSTRY NEWS AND ARTICLES

In 2024 the CFPB logged more than 2.8 million consumer complaints, and roughly 85 percent concerned credit and consumer reporting, the category that includes background checks. The overwhelming theme across that data is accuracy: the single most common complaint, year after year, is that a report simply contained wrong information about the consumer. Key Takeaways The CFPB received more than 2.8 million consumer complaints in 2024, and credit and consumer reporting was the largest category at about 85 percent of all complaints (CFPB Consumer Response Annual Report). The most common complaint across years is incorrect information on a consumer report, followed by [...]

Ban the box has moved from a handful of cities to a nationwide compliance reality: roughly 35 to 37 states plus Washington, D.C. and more than 150 local governments now have fair chance hiring laws. With more than 70 million Americans holding a criminal record, these laws reshape when and how employers can consider criminal history, and getting the timing wrong can trigger penalties into six figures. Key Takeaways Roughly 35 to 37 states plus D.C. and more than 150 cities and counties have adopted ban the box or fair chance policies (NELP). Only about 12 to 15 states extend these laws [...]

The typical organization loses about 5 percent of its revenue to occupational fraud every year, with a median loss of roughly $145,000 per case and an average approaching $1.7 million. The uncomfortable truth for employers: most of the people committing that fraud are trusted, long-tenured employees who passed their background check, which is exactly why screening has to be paired with monitoring and controls. Key Takeaways Organizations lose an estimated 5 percent of annual revenue to occupational fraud, a figure the ACFE calls conservative. The median fraud loss is about $145,000 per case; the average is roughly $1.7 million, with total identified [...]