At Reliable Background Screening, we are committed to protecting the privacy and the personal information of our clients and their applicants. As a consumer reporting agency operating under the Fair Credit Reporting Act (FCRA) and other applicable laws and regulations, we are required to adhere to strict guidelines regarding the collection, use, and disclosure of personal information.
Collection of Personal Information. When you use our website or related webpages, we collect personal information from you – only when you decide to provide it – either directly, or via a third-party company to which you have authorized their obtaining a specific consumer report on you, for a precise permissible business purpose, such as employee screening, volunteer screening, tenant screening, etc. This information may include your name, address, Social Security Number, date of birth, and other identifying information. We may also collect information about your credit history, criminal record, and other personal details that are relevant to the services we provide.
Use of Personal Information. We use your personal information to provide the services that you request from us either directly, or through an authorized third-party to which you have applied, such as an employer, apartment, etc. This may include performing background checks, credit checks, and other types of consumer reports. We may also use your personal information to contact you, if needed to facilitate the delivery of our services requested by you, and to improve delivery of such services via our website. We do not use your personal information for any other purpose without your express consent.
Protection of Personal Information. We take the protection of your personal information very seriously. We use a variety of security measures to protect your information from unauthorized access, use, or disclosure. While no entity can absolutely guarantee data security, these measures include encryption, firewalls, and other industry-standard security practices. We also limit access to your personal information to those employees who need it to perform their job duties.
Sharing of Personal Information. We may share your personal information with third-party service providers who assist us in providing our services to you. These service providers may include credit reporting agencies, court researchers, and other companies that help us perform our services. We only share your personal information with these third-party providers to the extent necessary to provide our services.
We may also disclose your personal information to comply with legal requirements, such as responding to a subpoena or court order, or to protect our legal rights, as permitted under the FCRA and other applicable laws.
Your Rights. You have certain rights with respect to your personal information. Under the FCRA, consumers have the right to access, dispute, and correct information contained in their consumer reports. If you believe there is an error in your report, please contact us to initiate a dispute. We will investigate your claim and take appropriate action as required by law.
Thank you for trusting us with your personal information. We are committed to protecting your privacy and providing you with the best possible service.