Tanya Ruddell is the Human Resource Manager for one of the largest residential heating, ventilation, and air conditioning companies in Phoenix, Arizona. Tanya is responsible for ensuring that all prospective employees undergo a thorough background screening. When she began her search 6 years ago for a company to perform background checks, she found several companies that bundled making employee badges, performing background screenings, checking referrals and other online monitoring services. Tanya did not need or want those services as a package. She wanted quick, simple, thorough, and reliable employee screenings.
One of the aspects Tanya likes most about Reliable, is that it gives her the option of quick online ordering. Tanya stated, “All I need is an accurate simple product, and they provide that to me.” Her user experience is simple – she goes online, orders the services she needs, and receives the reports.
“Their accuracy and communication are exceptional, I am completely content.” Tanya also added, “They keep us informed timely and recommend the right screening products for each background. I appreciate they are not continually trying to further sell services.” Tanya’s six-year relationship with Reliable has proven to be valuable, and productive because she knows her staff are properly screened.